- What types of blankets do you sell?
We offer a wide variety of blankets in various styles and materials—including flannel, knit, coral fleece, cooling blankets, and lightweight throws suitable for all seasons—to meet the needs of different settings such as home, office, and travel.
- Are the blanket materials safe?
We prioritize product quality and user experience. All blankets we sell are crafted from high-quality fabrics that are soft, comfortable, and suitable for daily use. Some products also feature specific attributes such as anti-static properties, skin-friendliness, and breathability; please refer to the individual product detail pages for specific information.
- How soon will my order ship after I place it?
Typically, orders are processed and shipped within 1–3 business days after successful payment. Shipping times may be slightly delayed during holidays or promotional periods.
- Do you offer international shipping?
Yes, we ship to numerous countries and regions. Please refer to the checkout page for specific details regarding shipping coverage, shipping fees, and estimated delivery times.
- Can I modify or cancel my order?
If your order has not yet shipped, you may contact our customer service team as soon as possible to request a modification or cancellation. Once an order has entered the shipping process, modifications may no longer be possible.
- Are your products sold as one-time purchases or via a subscription model?
By default, products on this website are sold as one-time purchases. You only pay the amount for your current order; there are no automatic renewals or recurring charges. Unless a specific product page explicitly states that the item is a subscription service, no automatic billing will occur.
- How do I request a return or exchange?
If a product arrives with quality defects or has been damaged during shipping, please contact our customer service team within 7 days of receipt. Please provide your order details and photos of the product, and we will assist you in processing your return or exchange request.
- How should I wash my blanket?
Most of our blankets can be machine-washed or hand-washed. We recommend using a mild detergent and avoiding high-heat drying. Care instructions may vary depending on the material; please refer to the specific care label attached to your product for guidance.
- What payment methods do you accept?
We accept a variety of secure payment methods, including credit cards, debit cards, PayPal, and select local payment options. Please refer to the checkout page for the full list of accepted payment methods.
- How can I contact customer service? You may submit your inquiries via our website’s online chat, email, or the “Contact Us” page; we will respond to your inquiry as soon as possible during our business hours.